Contact Us

Contact Us

Welcome to TrustBasket!

We're committed to providing high-quality, customized handmade gifts and excellent customer service. If you have any questions about our products, your order, shipping, returns, or customization options, we're here to help.

Get in Touch

TrustBasket

Website: https://trustbasket.shop

Email: trustbaskethelp@gmail.com

Phone: +91 8650042817

Business Location: Uttar Pradesh, India

Customer Support Hours

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Sunday: Closed

We aim to respond to all email inquiries within 24–48 business hours.

Need Help With?

We're happy to assist you with:

  • Product information

  • Customization requests

  • Order status and tracking

  • Shipping inquiries

  • Returns and refunds

  • Payment-related questions

  • Bulk and corporate gift orders

  • General support

Before Contacting Us

To help us assist you faster, please include:

  • Your Order Number

  • Your Full Name

  • Registered Email Address

  • A brief description of your query

  • Photos or videos (if reporting a damaged or incorrect product)

Customized Orders

For personalized products, please double-check all names, messages, dates, photos, and other customization details before placing your order. Once production begins, changes may not be possible.

Stay Connected

Keep an eye on https://trustbasket.shop for our latest customized gift collections, seasonal offers, and exclusive deals.

Thank you for choosing TrustBasket. We appreciate your trust and look forward to creating meaningful gifts for you and your loved ones.