Privacy Policy
Privacy Policy
Last Updated: August 20, 2026
At Trust Basket, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have when you visit or make a purchase from our website.
By using Trust Basket and our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with Trust Basket, we may collect certain information.
Personal Information
Depending on how you interact with our store, we may collect information such as:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment-related information
- Information you provide when contacting customer support
We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve your shopping experience.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Products viewed
- Referring website
- Approximate location information
- Date and time of website visits
- Website interaction and usage information
This information helps us understand how visitors use our website and allows us to improve the performance and functionality of Trust Basket.
3. How We Use Your Information
We may use the information we collect for purposes including:
- Processing and fulfilling your orders
- Delivering products to you
- Processing payments
- Sending order confirmations and updates
- Providing customer support
- Responding to your questions and requests
- Managing returns, refunds, and cancellations
- Improving our products and services
- Improving our website and shopping experience
- Preventing fraud, abuse, and unauthorized activity
- Maintaining website security
- Complying with applicable laws and legal requirements
We do not use your personal information for purposes unrelated to our business operations unless permitted or required by applicable law.
4. Payment Information
When you make a purchase through Trust Basket, payment information may be processed through third-party payment providers or payment services integrated with our Shopify store.
Trust Basket does not intend to store your complete payment card details on its own systems.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
We recommend reviewing the privacy policies of the payment provider used during checkout if you require additional information about payment processing.
5. Cookies and Similar Technologies
Trust Basket and the technology used to operate our Shopify store may use cookies and similar technologies.
Cookies are small files that may be stored on your device when you visit a website.
They may be used to:
- Keep the website functioning properly
- Remember shopping cart information
- Understand website usage
- Improve website performance
- Remember preferences
- Provide relevant marketing or advertising where applicable
- Help maintain website security
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.
For more information, please see our Cookie Policy.
6. How We Share Your Information
We may share necessary information with trusted service providers when required to operate our business and provide services to you.
These may include:
- Shopify and related e-commerce services
- Payment processors
- Shipping and delivery partners
- Technology and website service providers
- Customer support services
- Marketing or analytics service providers, where applicable
- Government authorities or legal professionals where required by law
We only intend to share information that is reasonably necessary for the relevant purpose.
We do not sell your personal information as a business practice.
7. Shopify
Our online store is hosted and powered by Shopify.
Shopify provides the e-commerce infrastructure that allows us to sell products, process orders, manage our store, and provide various website functions.
Information collected through our store may therefore be processed by Shopify and its service providers in accordance with their applicable policies.
You can learn more about Shopify's privacy practices through Shopify's official website.
8. Data Security
We take reasonable measures to protect the personal information we handle from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
9. Your Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, where legally permitted
- Ask questions about how your information is used
- Withdraw certain permissions where applicable
- Opt out of certain marketing communications
To make a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
If you provide your contact information and consent where required, we may send you information about products, offers, promotions, or updates.
You can request to stop receiving marketing communications by contacting us or by using an unsubscribe option where provided.
Please note that you may still receive important transactional communications, such as order confirmations, shipping updates, or other messages necessary to provide our services.
11. Children's Privacy
Trust Basket is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action where necessary.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
If you follow a link to another website, that website will have its own privacy practices and policies.
Trust Basket is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal and regulatory obligations
- Enforce our agreements
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.
When we make changes, we may update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
15. Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or the way Trust Basket handles personal information, please contact us.
Trust Basket
📧 Email: trustbaskethelp@gmail.com
📞 Phone: +91 86500 42817
📍 Address:
Kalathil Complex
Bridge Road (Palace Road), Periyar Nagar
Aluva, Kochi, Ernakulam District
Kerala – 683101
India
Your Privacy Matters to Us
At Trust Basket, we value the trust you place in us.
We aim to handle your information responsibly and provide a secure, transparent, and reliable shopping experience.
Thank you for trusting Trust Basket.
Trust Basket – Smart Finds. Everyday Value.